Privacy Policy

Introduction

At Sonic Assist, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.

By using our website, you consent to the data practices described in this policy. If you do not agree with this policy, please do not use our website.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Make a purchase
• Create an account
• Subscribe to our newsletter
• Contact customer support
• Participate in surveys or promotions

This information may include:

• Name and contact information (email, mailing address, phone number)
• Billing and shipping addresses
• Payment information (processed securely through our payment processor)
• Purchase history and preferences
• Communication preferences

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing actions, including:

• IP address and browser type
• Operating system and device information
• Pages viewed and time spent on pages
• Referring website addresses
• Date and time of visits

How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Communicate with you about your orders and account
• Send you marketing communications (with your consent)
• Improve our website, products, and services
• Respond to your inquiries and provide customer support
• Detect and prevent fraud or unauthorized transactions
• Comply with legal obligations
• Analyze website usage and trends

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

Service Providers

We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you. These providers include payment processors, shipping companies, email service providers, and analytics services. These parties are obligated to keep your information confidential.

Legal Requirements

We may disclose your information when required by law, to enforce our policies, or to protect our or others' rights, property, or safety.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL encryption for data transmission
• Secure payment processing through PCI-compliant processors
• Regular security assessments and updates
• Restricted access to personal information
• Employee training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

Your Rights and Choices

You have the right to:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Opt-out: Unsubscribe from marketing communications
• Data Portability: Request a copy of your data in a portable format

To exercise these rights, please contact us at info@sonicassist.com

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user preferences. You can control cookie settings through your browser preferences. Note that disabling cookies may affect website functionality.

Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: